According to reports, about 9 million Nigerians have activated the DND code on their phones.
This was disclosed by the Executive Vice Chairman of the Nigerian Communications Commission, Prof. Umar Garba Danbatta, at the just concluded Mobile World Congress where he was a speaker.
The number increased from 8 million subscribers reported last year:
To 9 million in February— that is about a 12.5% increase.
However, like you’ve noticed from previous posts on the topic, activating the DND does not always solve the problem as some subscribers still complain about receiving unsolicited messages from service providers. The complaints birthed “622,” a toll-free line where subscribers can launch complaints directly to the commission.
There is no information on the numbers of calls that have been made to this line so far, but you can have an idea, especially from Danbatta’s words:
As I am talking to you, we have a Do- Not- Disturb facility, which is very easy to use by consumers as more than nine million users have activated this facility.
“Again, close to that number have gained access to our 622 toll-free line, which is provided to consumers to lodge their complaints on the quality of service provided by the telecommunication firms.”