Tech Gist

Here Is An Official Galaxy Note 7 Statement From Samsung Mobile Nigeria

In a press release by Samsung, the company has stated that “We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. For the benefit of consumers’ safety, we stopped sales of the Galaxy Note7 and have consequently decided to stop production.”lettermark-2Samsung remains committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device are advised to power down and stop using the device and take advantage of the remedies available at our Samsung Authorized Service Centres.

Although the Galaxy Note7 has not been released in Nigeria, the current Galaxy Note7 users, despite the original place of purchase are kindly advised to visit the nearest Samsung Authorized Service Centre for immediate assistance.

Customers are encouraged to return their Galaxy Note7 to Samsung Authorized Service Centres and be guided with available options. Those who have already returned their Galaxy Note7 will also be contacted from Samsung for their options. “We sincerely apologize for the inconvenience this may cause to customers and partners who have trusted and waited for the Galaxy Note7,” said Emmanouil Revmatas, Director and Business Leader, Information Mobile and Technology, Samsung Electronics West Africa.

For further enquiries, customers are kindly advised to contact the Samsung Call Centre [Toll-free 0800-7267864 (0800-SAMSUNG)]

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17 comments on “Here Is An Official Galaxy Note 7 Statement From Samsung Mobile Nigeria

  1. Emmanuel says:

    The baddest phone I have ever seen. I cried wen I leant they are facing problems, by now I would gotten a UK used????

  2. Ben says:

    so some people have this phone in Nigeria

  3. Pozaa says:

    Those who have it are gonna get a replacement so… No loss.✊

  4. kaybang says:

    Omo see the amount of niggas wey dey that giveaway post. Jesus Christ of Nazareth. Bad ? gang people.
    Meanwhile on this post ? and the others………….. ? *chirping*

  5. pWilliams says:

    same with me bro…I was really sad…I couldn’t believe that such a high end device… will have such fault

  6. ỌBÁDÁRÀ says:

    … WELL, IF I HAVE EVER REALLY BEEN PAINED BY SOMETHING TECHY, ITS THE GALAXY NOTE 7 EXPLOSIONS SAGA. I REALLY WAS DETERMINED INSIDE OF ME THAT I MUST USE A GALAXY NOTE 7, UNTIL THE EXPLOSIONS DANDUBULÉ.
    SAMSUNG IS MY FAVOURITE OEM AND JUST LIKE MADRID AND BARCA, ITS ALWAYS A WAY AGAINST #CRAPLE DEVICES. WAITING FOR S8/EDGE AND ANY OTHER PHABLET SAMMY WILL THROW AT US…

  7. tee says:

    Adios, note 7, you were an excelent phone… But its not all gloom for sammy… They can fix actually fix all the notes and sell as refurbished…

  8. Alli Abiola says:

    There is nothing painful like failing a ‘University course’, even if Waiver dey – na still automatic carryover, coz such ‘compulsory and important’ course cannot be left out.
    Such a scenario is the case of Samsung and her Note7. We love you but, the world loves you more. #sunreeoo
    I know DAT with this heartfelt disaster, Samsung is coming stronger. #itsallisay

    1. Steve says:

      😆 😆 😆 😆 😆 “We love you but, the world loves you more. #sunreeoo” 😆 😆 😆 😆
      Bro you nailed it.

  9. Anonymous says:

    @samsungmobile E go be

  10. Steve says:

    I’m just saddened that such a good phone as the Note 7 would just decide to carry on with the Boko Haram mantra all around the world. If those two companies (Samsung & Apple) were from Nigeria, I’m sure Samsung would have accused Apple of witchcraft 😆

  11. Chide says:

    Convincing customers to buy subsequent release is where the problem lies.

    1. ỌBÁDÁRÀ says:

      … BUT PEOPLE WILL STILL BUY IT. SAMSUNG IS A BIG COMPANY, ALL THEY NEED DO IS TO MAKE THE S8/EDGE A GOOD SOLID DEVICE…

  12. Dinho says:

    The Note 8 launch would probably come earlier than expected, but then they need to right their wrongs.

  13. Osakwe tochukwu says:

    The best phone ever made. The only phone that would ve made apple iphone 7&7plus sales crash and it died as fast as it came. If the problem with the phone is battery issues then maybe its time for samsung to bring back removable battery. The only reason i wont buy this phone is cos it is banned in all airports in the US so travelling with it attracts serious jail terms as well as huge sum of fine ($10000) that said i dont know if the phone will get support from samsung if i decide to keep the phone. Such a beautiful device, such a waste

  14. Sam says:

    The tech giant did no just lost financially but have also tarnished the reputation of their products in general.
    At the launch of the Note 7, I expected nothing but the best. It came like a shock on hearing that our so much anticipated device is a firework!

  15. KingAbsolute says:

    Felt bad for Samsung but I know they’ll bounce back, its now up to them to work hard, they still have the heart of their numerous customers.
    Godspeed Sammy.

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